
Terms & Conditions
Tickets
1.Tickets you purchase are for personal use. Except as we may agree, you and your party
must not re-sell or transfer (or seek to re-sell or transfer) the tickets in breach of the
applicable terms. A breach of this condition will entitle ticket4u to cancel the tickets
without prior notification, refund, compensation or liability.
2. To prevent fraud and protect ticket4u and you, we may carry out checks and/or you may
be asked to provide additional information (such as a copy of a credit or debit card
statement) after your booking so we can verify your purchase. If we suspect fraud, we may
cancel any order or tickets.
3. You must inform ticket4u of any change of address, contact phone number or email
address, both before and after receipt of the tickets. Our preferred method to contact you is
email, so you should take care to provide a current, valid email address and be aware that
your email filter settings may treat our emails as spam or direct them to your junk folder.
4. An order for tickets is not complete until accepted by us. We try to ensure all prices are
accurate, but errors may occur. If we discover an error in the price of tickets you have
ordered we will inform you as soon as possible and we may either cancel the order (in which
case you will be refunded the ticket price and any booking, transaction or supplementary fees
you have paid) or give you the option of confirming your order at the correct price.
5. On rare occasions the show or event may be filmed or recorded. Buying a ticket affirms
your consent to the filming and sound recording of yourself as a member of the audience. If
you have any objection, should this happen when you attend a show or event, please contact
a member of the Theatre or Venue Management.
6. Tickets will be despatched to you electronically via email.
Cancellation Rights and Refunds
7. Tickets cannot be transferred, exchanged, or refunded once purchased other than for the
reasons set out in these terms and conditions.
Cancellation, change or postponement of an event
8. Decisions to change or cancel events are the responsibility of ticket4u. ticket4u will
inform you of any change or cancellation of the event and would refund the cost of the ticket
if the event gets cancelled.
9. You should always check that an event is going ahead at the scheduled date, time and
venue.
10. If ticket4u cancels an event or makes significant changes to the venue, date, show time
you will be informed by email or phone.
11. If an event is rescheduled, changed or moved, ticket4u will usually give you the option of
either retaining or exchanging your tickets for the new date/location, or alternatively
claiming a refund. If an event is cancelled by ticket4u you will be offered a refund.
Refunds
12. Once purchased, tickets wont be able to cancel and no refund will be made unless event
cancelled or postponed by the promoter.
13. Tickets purchased from ticket4u.ie are non refundable, non transferrable .
14. Refund on any tickets purchased on any events will only be initiated if the said event gets
cancelled or postponed to another date by the promoter.
15. If for any reason you are entitled to a refund, any refund will usually be paid, using the
same method you used to buy the tickets, within 10 days of the original date.
Privacy
16. We will always respect your privacy and any personal communication between you and
ourselves are treated with utmost priority. ticket4u will always comply with Irish data
protection legislation.
General
17. Admission to an event is always subject to any terms, conditions or rules of the Promoter
and the venue operator. If you breach those terms, conditions or rules then the Promoter or
venue operator may refuse admission or require you or other ticket holders to leave the
venue.
18. Amongst other things you will need to comply with health and safety rules and any
security requirements (including security searches for the safety of those attending the
event). The venue or ticket4u will have rights to refuse admission or eject you in certain
circumstances and these are likely to include if you are involved with abusive, threatening,
drunken or other anti-social behaviour, or carry offensive weapons or illegal or prohibited
substances or make unauthorised audio, video or photographic recordings.
19. Before you finalise your booking, please read all the information that applies to the event
and/or ticket. If you or any member of your party has requirements, please raise these when
booking and we will endeavour to address your query. There can be no guarantee that
requirements can be met if notified at the event.
20. When you receive your tickets check the details carefully. When attending the event,
carry proof of age if appropriate.
21. Specific seats may be allocated to you at the time of booking, but ticket4u or venue
operator reserves the right to change these seats to others of equal value.
22. These terms and conditions do not create any rights or obligations enforceable by or
against anyone other than ticket4u and You.
23. The purchase by you of tickets and these terms and conditions (and any contractual or
non-contractual matters arising in relation to these terms and conditions) are governed by
the Irish law.
Should you still have further questions please use the following link. Contact us. And we will revert to you at the earliest.